For events where physical products (like VIP passes, event kits, or merchandise) are included:

Shipping:

• Orders will be processed within 2-3 business days
• Delivery within India takes 5–7 business days
• We currently do not ship internationally

Digital Delivery:

• Tickets, event confirmations, and QR codes are delivered via email or WhatsApp within 24 hours of successful booking.

If you do not receive your digital ticket or product within the mentioned time, please contact us at ishwarya@nova-ee.com.